Trusted advice and insurance solutions to protect what matters most.

What Our Clients are Saying…

We believe it’s our responsibility to safeguard the people we care about, and we love when clients tell us how we’re doing.

Mark & Sharon Koons

Bellefontaine, OH
The staff at CoverLink has been truly exceptional in providing prompt, courteous and professional service.  They were able to accommodate my insurance needs while in the process of closing on my previous residence.  Thanks for all the outstanding service!

Coughlin Concrete

Michael Coughlin, Founder & Owner
CoverLink has always done an outstanding job taking care of us at Coughlin Concrete. Meg Barton is always there when we need anything changed on our policy, certificates sent to other contractors or general insurance inquires. We have been carrying CoverLink for quite a few years now and it was one of the best business decisions we have made. We have, and will continue to recommend this entire team to anyone looking for insurance needs.

Kevin Brletic

Dublin, OH
Thanks to the team at CoverLink for your dedicated, personal service in providing my insurance solution. Your professional staff made the process quick and easy and provided superior coverage for my needs at a reasonable price. I look forward to a long and satisfying relationship.Dublin, OH

Eric Deslandes-McKoy

Urbana, OH
Whenever I see the staff out in public, they greet me as if I’m one of the family. I’m always encouraging my friends and family to give CoverLink Insurance a call for service. Keep up the good work.

Elizabeth Fraim

Indianapolis, IN
CoverLink is excellent in terms of customer service. Willing to listen, offer solutions & make the process of changing insurance companies as simple as possible. Very pleased thus far.

Tom & Susan Battles

Kenton, OH
Thank you so much for your help and everything you do for our insurance needs. I am very happy and satisfied with CoverLink services. Everyone that works at CoverLink is very friendly and helpful.

Marjorie Gillespie

Newark, OH
Our stress factor was significantly reduced when the competent staff at CoverLink transitioned our coverage from another company. Thank you for your personal and prompt research to answer a myriad of questions. It was delightfully simplified.

Lucretia & Tom Grogan

Bellefontaine, OH
After a frustrating claim with a previous insurance agent, I searched for a new agent that would take care of my needs without arguing with me. I called CoverLink Insurance to get a quote. The service was simply outstanding. I had a quote for two policies within hours of my request. The staff was in constant communication with me and adapted to my busy work schedule. After several drafts and changes to my proposed plan and a dozen emails later I had a plan that was perfect for my needs. The staff answered my questions literally in the same hour that I requested information. That’s not where my service stopped… CoverLink even canceled my other policy for me! I will never have to deal with unpleasant people or poor service from an insurance agency again. THANK YOU for changing my perception of insurance agents and making the insurance renewal process a pleasant experience!

Sue Crawfis

Bellefontaine, OH
Our family has been with CoverLink Insurance since we moved to Bellefontaine in 1974 They have become a company that we have come to love, depend on for our insurance coverage and for their integrity and timeliness Whenever we have needed their help, they have always, always been there to guide us, explain our best options as well as to help us decide on the best insurance for our needs. The best part of their always being there is that my needs are and continue to change and they are always just a phone call away. I honestly have no worries regarding my insurance coverage. Long time friends at CoverLink.

Melissa Peterson

Dublin, OH
I have been with CoverLink Insurance for over 20 years! Marilyn has always been available for any questions or urgent situations! When was the last time you called a business and an actual person answered the phone nowadays? CoverLink still understands the importance of personalized care. Thanks Marilyn and CoverLink for the awesome customer service!

Ear, Nose & Throat of Springfield

Annette Szempruch, Practice Manager
I just wanted to thank you again for the entire process of working with us and the changes to our malpractice insurance. Throughout this process, you have always been forthcoming, honest and available. It is always highly appreciated dealing with a company that bases integrity as a virtue in their business dealings. We look forward to our business relationship.

Bellefontaine OB/GYN

Dr. Jay E. Meyer, M.D., Dr. Janet L. Zurovchak, D.O., Kelley Dyer, CNM-RN, Dr. Jeffrey J. Barrows, D.O.

In a day where it seems practices and individuals change insurance companies for a few dollars, it’s refreshing and rewarding to have an insurance company that provides products and services second to none!

We have worked with the professionals at CoverLink Insurance for many years, and they continue to play an integral role in the efficient, profitable operation of our business. Through the changes we have experienced over the years, CoverLink has always provided sound, essential advice to help advance our business forward. They even found a way for us to receive a bonus from our insurance company upon retirement!

It’s so very rare to find a business that is not only willing to help and answer all questions, but consistently goes above and beyond to help their clients. Because of the strong relationship CoverLink has with the insurance companies they represent, they’re able to provide us with superior coverage at a very affordable premium.

As physicians and business owners, we continue to trust CoverLink Insurance to protect what matters most to us; our assets, our business, and most of all, our reputations. We recommend CoverLink, without hesitation, to any physician who is searching for a professional insurance representative that will work diligently to provide peace-of-mind and excellent service for a very affordable investment. Thank you for your continued efforts to provide the proper insurance that is absolutely essential to us personally, and to our business.

Travel & Immigration Clinic Inc.

Dr. Ronald J. Bloomfield, M.D., President

I appreciate your efforts, the time you spent working to understand my practice, and the service you provided for my medical malpractice insurance needs. As a physician and a business owner, I’m grateful to work with a company that is concerned about my needs and about finding solutions to best protect all that’s important to me.

While I don’t enjoy the process of handling malpractice insurance issues, you were extremely efficient and made the process of changing my insurance seamless. Not to mention, you significantly improved my coverage without increasing my premium. Thank you for all your hard work. I look forward to continuing our business relationship.

Center for Osteopathic Manipulation & Healthcare Inc.

Dr. Theodore R. Jordan, D.O., President

I wanted to thank you for taking the time to thoroughly review my medical malpractice needs, provide sound, common-sense solutions, and handle the entire process with complete professionalism. Your honesty and sincere interest in helping me secure the best coverage is greatly appreciated.

I highly recommend CoverLink Insurance to any physician who is searching for an advisor that will provide value-driven recommendations to significantly improve their malpractice coverage. I don’t have time to review the complex policy language, but I know my coverage is extremely important for my practice to continue operating successfully. That’s why I rely on CoverLink to provide the very best coverage tailored to my individual needs.

If I ever need to use my malpractice insurance, I want to know my insurance company is going to aggressively defend me and my reputation. I want an insurance company that has the financial strength to provide the best defense, and I don’t want my insurance company to settle a case without my consent. It’s something I hope I never experience, but if I do, I’m grateful you worked so diligently to address these concerns so I know what to expect. Thank you for providing the protection that helps me worry less about a frivolous lawsuit, and concentrate on my patients.

Bellefontaine Radiologist Associates.

Dr. Hassan Semaan, M.D., Radiology

CoverLink Insurance came highly recommended by a physician that I greatly respect. After careful consideration, I decided to have CoverLink work on my malpractice insurance renewal. In a short amount of time, I was provided with a full proposal that was a substantial improvement from my current coverage.

The knowledgeable professionals at CoverLink answered all of my questions, and made the transition to my new insurance company very simple. They handled the cancellation of my previous policy and covered every detail so I could rest easy knowing I had the protection I needed.

Mid-Ohio Medical Specialist Inc.

Dianna McGlone, Office Manager

After the decision to appoint CoverLink Insurance as our representative for our medical malpractice insurance, we have been very pleased with the service we have received. We were able to substantially improve our coverage without increasing our cost of insurance.

In an environment of frivolous lawsuits and declining reimbursements, we are very happy to have CoverLink on our team of trusted advisors. It’s important to know we have the protection we need provided by a company that’s financially strong, and is aggressive when defending the reputation of the physicians they insure.

O’Brien Homes

Teresa O’Brien, Vice President

Initially, I was concerned about a new agent handling the insurance needs for my business. I was worried about securing the best coverage for the premium I was paying.

I decided to give CoverLink Insurance a chance to work on my coverage needs, and I’m glad I did. Now I know you do a fantastic job! You improved my insurance protection, increased my coverage by more than $1 million, and showed me ways to significantly reduce my annual premium.

Today, I highly recommend CoverLink Insurance to any business that’s looking to improve their insurance coverage and reduce their insurance costs.

Thank you for your hands-on approach, for increasing my protection, and for reducing my cost of insurance. I am very appreciative of our relationship, and the value you have provided.

Shale Partners

Spencer Hale, Vice President
On behalf of Shale Partners, Ltd. I want to personally thank CoverLink Insurance for continually providing exceptional service. It is extremely important for our company to know with confidence that our business is being properly protected. If there has ever been a question regarding our coverage, the team at CoverLink has always been quick to respond and guide us accordingly. With so much at stake, it is comforting to know that in a time of need, my insurance agent will do everything feasible to ensure our company is operational as soon as possible. Due to the successful relationship that has been created through quality support and service from CoverLink Insurance, I would not trust our business with anyone else.

Humble Construction Co.

Lance Humble, Vice President

We have trusted CoverLink Insurance for more than 20 years to protect our business and keep our operations moving forward in the event of a catastrophic loss. Their unique, hands-on approach, attention to detail and sound advice has saved us hundreds of thousands of dollars in uninsured claims.

In today’s business environment, we feel extremely fortunate to have CoverLink Insurance as a valued partner and advisor. Over the years, they have structured an insurance and bonding program that, beyond a fair price, has solved many of the issues that put numerous other companies out of business.

We consistently recommend businesses to CoverLink Insurance, but not just any business. We understand the value and competitive advantage provided by our insurance agent, and we know the quality of the clients CoverLink Insurance chooses to work with. Therefore, we recommend those businesses considered best-in-class that operate with the highest degree of ethics and integrity.

If your business has the opportunity to work with CoverLink Insurance, we suggest you take full advantage of all they have to offer. Identifying exposures that could put you out of business and then providing solutions to those issues is worth substantially more than the premium you will pay.


Interested in more information about our plans and Coverage?

Thanks to the team at CoverLink for your dedicated, personal service in providing my insurance solution. Your professional staff made the process quick and easy and provided superior coverage for my needs at a reasonable price.

Kevin Brletic

Dublin, OH

Tom Simon

Tom Simon

Chairman of the Board

Tom has worked in the insurance industry since 1977 holding numerous positions from Account Executive and Agency Manager, President to his current role. He combines his unique ability of thinking differently with his wealth of insurance and business experience to propel CoverLink to new levels of success.

In his spare time, he enjoys spending time with his family, especially his grandkids. In addition, he’s also an avid woodsman… yes, you read that correctly. He can often be found yelling “timber” or just splitting firewood for family and friends.



Matt Simon


Prior to joining the team at CoverLink in 2006, Matt worked as an Underwriter with a multi-state insurance company located in Columbus, Ohio. Matt is a Certified Insurance Counselor (CIC) and Chartered Property and Casualty Underwriter (CPCU), having successfully completed the rigorous coursework and exams to earn these designations.

He also serves on the Board of Directors for the Ohio Insurance Agents Association and the Associated Risk Managers of Ohio, in addition to volunteering his time to multiple other community and industry organizations.

In 2013, Matt was awarded and recognized as the National Young Insurance Agent of the Year, and in 2019 he was recognized as the Insurance Advisor of the year by Finance Monthly.


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Gina Loehr

Gina Loehr

Senior Account Manager

Gina oversees the Commercial Lines division at CoverLink, which is responsible for managing the business insurance needs for clients.

She has worked in the insurance industry since 1980, beginning as a Commercial Underwriter with a regional company located in Springfield, Ohio.

In 1984, she earned her Certificate in General Insurance, and in 1995, her Accredited Advisor of Insurance designation.

In her spare time, she enjoys spending time with her family, including four grandkids, and biking.


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Kyle Carper

Account Manager

Kyle joined the CoverLink team in 2018 as in intern when he was a junior in high school. Shortly after, he began studying to obtain his insurance license, which he passed in 2020 and joined our Personal Lines division.

Kyle helps individuals and families with their home, auto, umbrella and other personal insurance needs, which he thoroughly enjoys.

In his spare time, he enjoys spending time with the ones he loves, watching sports and playing video games.


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Tim O’Rielley

Senior Insurance Advisor

Tim works with individuals, families and businesses to design insurance policies perfectly suited to their specific needs.

He has been working in the insurance industry, and with CoverLink, since 1993. As a lifelong resident of Logan County, he’s been involved with a number of community organizations, often taking the leadership role such as President of the Chamber of Commerce, and the United Way.

He’s often found spending as much time as possible with his two daughters, and his grandkids


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Mark Osborne

Account Executive

Mark has worked at CoverLink since 2004. He specializes in life and health insurance, where he utilizes his extensive knowledge to help clients make sense of a confusing and ever changing market.

He also holds the Property & Casualty Insurance License, and often helps families as well as small businesses to set up their insurance protection plan.

Mark graciously volunteers his time to several community organizations, and enjoys spending his free time with his family


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Leah Loehr

Account Manager

Leah joined the Commercial Lines division at CoverLink in 2012 where she works closely with business owners on their Commercial Insurance needs to help them achieve their desired level of protection.

Leah is known for her outgoing personality, positive attitude, and relentless pursuit of the goals she sets out to achieve. Clients often rave about her and the service she provides.

In her spare time, Leah enjoys spending time with her family and friends… and she can often be found at the closest Buffalo Wild Wings!


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Larry Middaugh

Larry Middaugh, PLCS

Senior Insurance Advisor

Larry joined CoverLink with an extensive background in sales, bringing over 30 years of experience and commitment to taking care of his clients in the banking and mortgage industry.

Larry’s dedication to his clients aligned so well with the CoverLink tradition of relentlessly caring for, and protecting its clients, that he joined the team of Licensed Insurance Advisors in 2015.

Those in need of Personal or Business Insurance are delighted after working with Larry.

Larry defines success as knowing his purpose in life, continuing to grow to reach his fullest potential and sowing seeds that benefit others. He’s a father of three incredible children and husband to an amazing, kind and loving wife.


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Tony Fink

Tony Fink, CIC, CLCS

Insurance Advisor

Tony is responsible for serving the needs of individuals and businesses looking for property & casualty insurance. In addition, he’s licensed and capable of advising clients that desire life insurance protection.

He’s a Certified Insurance Counselor (CIC) and a Commercial Lines Coverage Specialist (CLCS), having successfully completed the rigorous coursework and exams to earn these designations.

Tony entered the insurance industry in 2008 bringing a diverse background of experience and knowledge to his Account Executive position with CoverLink.

In his free time, Tony enjoys spending time with his family, being outdoors, following sports and listening to music.


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Meg Barton

Meg Barton

Senior Account Manager

Meg works in the Commercial Lines division at CoverLink as an Account Manager, where she helps businesses with their varying & complex insurance needs, from Business Auto to Commercial Liability, Directors & Officers to Commercial Property.

Meg earned her Bachelor’s degree in Business Management from Urbana University in Ohio. She has been active in the insurance industry since 2006, and is an Ohio Notary.

In her spare time, Meg enjoys spending time with her family at Indian Lake, listening to live music and reading.


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Jordan Springs

Jordan Springs

Account Manager

Jordan joined the CoverLink team in 2017, bringing top-notch client service skills acquired through several years in the banking industry.

She’s constantly assisting and advising clients on their personal insurance needs – home, auto, jewelry, umbrella and other policies – not to mention, she’s just plain fun to be around!

In her spare time, Jordan enjoys spending time with family and friends, especially her husband and two kids.


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Jill Rawlins

Jill Rawlins

Account Manager

Jill works in the Personal Lines Department where she helps individuals and families with their Home, Auto, Umbrella and other personal insurance needs.

She graduated with her Bachelor’s Degree in 2009 from Otterbein University, and shortly after began her career in the insurance industry.

In addition to holding the Ohio Property & Casualty Insurance License, she also has her Accident & Health, Life and Variable licenses.

Jill enjoys spending as much time as she can with her family, and especially enjoys being with her little girl who makes her laugh often.


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Chris Badenhop

Chris Badenhop

Insurance Advisor

Chris joined the CoverLink team in 2017 with a diverse and exciting professional and educational background. He works with individuals, families and businesses to find the ideal solution for their insurance needs.

He brings a positive attitude and a desire to help his clients in his position as an Insurance Advisor, but most importantly, he shares one of the most fundamental beliefs we hold dear within our organization: he cares. He cares about his clients, he cares about protecting all that’s important to them, and above all, he cares about doing what’s in the best interest of his clients. His enthusiasm and empathy set him apart, and he’s backed by the top-notch service provided at CoverLink, making him a tremendous asset to his clients. In short, Chris puts people before policies.

In his free time Chris enjoys spending time in the outdoors hunting and fishing. He’s also a passionate sports fan devoting support to all levels of play.


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Joe Cooney

Joe Cooney

Senior Insurance Advisor

Shortly after graduating from John Carrol University in 2008, Joe began his insurance career. His original focus and expertise was on personal lines and small commercial accounts, but he has since expanded his focus to include Cyber Insurance and Life Insurance, among other products.

Joe resides in Fairview Park, Ohio with his wife Megan and young son Jack. In his spare time, he coaches youth basketball and volunteers for the special Olympics.


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Kelli Young

Kelli Young

Director of Marketing

Kelli brings extensive marketing expertise to CoverLink after spending nine years in the automotive industry, where she gained valuable insight in the areas of design, digital presence, and content creation.

After joining CoverLink in 2015, her focus has been on telling the story of our long standing belief, that people are more important than policies, in a fresh way with a digital twist, allowing consumers who believe what we believe to find us easier.

Kelli graduated from Ohio University in 2006 with a Bachelor’s Degree in Communications, and earned her Master’s Degree in Business from Ashland University in 2010.

She enjoys spending time with her family, especially being outside with her son and two daughters.


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Jami Radern

Jami Rader

Director of First Impressions

As the Director of First Impressions, Jami brings top-notch client service skills. She’s constantly assisting clients with billing inquiries, working to resolve any frustrating issues they’re having, and she’s just plain fun to be around!

In her spare time, Jami enjoys spending time with family, especially her husband and four children and going on four-wheeling trips together.

Erika Asher

Account Manager

Erika works in the Commercial Lines division at CoverLink as an Account Manager, where she helps businesses with their varying & complex insurance needs, from Business Auto to Commercial Liability, Directors & Officers to Commercial Property.

In her spare time, Erika enjoys hiking, reading, and spending time with her son.



Alissa Grim

Alissa Grim

Account Manager

Alissa works as an Account Manager where she helps individuals and families find the insurance that best fits their needs.

In addition to earning her Ohio Property & Casualty Insurance license in 2008, Alissa received her Life Insurance License in 2010.

In her spare time, Alissa enjoys spending time with her family camping, and watching her son race go karts around the U.S.

Vickie Allen

Vickie Allen

Account Manager

Vickie has worked at CoverLink since 2000 helping clients with a diverse set of needs, from securing the coverage that’s best for their individual situation, to providing guidance when claims or billing questions arise.

Vickie currently holds the Ohio Property & Casualty Insurance License, and is well known to clients because of her infectious personality and radiant smile that greets them when visiting the office.

In her spare time she enjoys spending time with family and friends, and traveling.

Randy Leopard

Randy Leopard

Vice President

Randy began his insurance career in 2000 working with both personal and business clients on their health insurance needs.  In 2008, he expanded his area of focus to include all types of insurance his clients needed from home & auto insurance, business insurance and farm insurance.

Randy resides in Urbana where he enjoys spending time with his family, and watching his horses race from time to time.

Melodi Wilkins

Melodi Wilkins

Senior Account Manager

Melodi has called CoverLink her ‘work home’ since 2009.  In her position as a Senior Account Manager, she works closely with clients needing home, condo, renters, auto, umbrella and other types of personal insurance coverage. Melodi also provides service and assistance to businesses regarding their insurance protection needs.

In her spare time, Melodi enjoys being outside and spending time with her family, especially with her granddaughter.

Morgan Edwards

Morgan Edwards

Account Manager

Morgan joined the CoverLink family in 2019, as an Account Manager. She helps her clients with personal insurance needs such as, home, condo, renters, auto umbrella and more. In addition, she works closely with business owners on their Commercial Insurance needs to help them achieve their desired level of protection.

In her spare time, Morgan enjoys spending time with her family and friends, making memories and enjoying all that life has to offer!

Sam Ankrom

Insurance Advisor

Sam joined the Coverlink team in 2020 with a strong passion and drive to help people. As an insurance Advisor with his Property & Casualty license, he assists individuals and business with all of their insurance needs.

He is dedicated to going above and beyond for his clients and wants to make sure every client is not only properly insured, but can also feel like a part of the Coverlink family. Sam is committed to helping everyone feel confident and comfortable with their insurance decisions and have the peace of mind knowing they are taken care of by not only himself, but by the entire Coverlink team.

Outside of work you can usually find Sam spending time with friends and family, or outside on the golf course.